Privacy Policy - Helen Chhokar Design

Effective date: 11/10/2023

I, Helen Chhokar (“I”, “me”, “my”), am committed to protecting and respecting your privacy. This policy explains how I collect, use, and safeguard your personal information when you use my website, www.helenchhokardesign.co.uk (“Website”). By using this Website, you consent to the practices described in this policy.

Who I Am

I am a UK-based freelance digital designer operating as Helen Chhokar Design. My Website is hosted on Squarespace 7.1 Fluid Engine, and I use third-party services such as Google Analytics, Google Fonts, and Adobe Fonts to operate and improve the Website.

Contact: hello@helenchhokardesign.co.uk

Personal Data I Collect

I collect two types of personal data:

Data you provide directly:

  • Name, email address, phone number, and messages submitted via contact or booking forms.

Data collected automatically:

  • IP address, browser type, device information, pages visited, clicks, scrolling behavior, search queries, and timestamps.

Third-party data collection:

  • Squarespace 7.1 Fluid Engine, Google Analytics, Google Fonts, and Adobe Fonts may also process your data as described in their privacy policies.

How I Use Your Data

I use your data to:

  1. Respond to enquiries or booking requests.

  2. Provide, maintain, and improve the Website.

  3. Analyse website traffic and user behaviour (analytics).

  4. Comply with legal obligations.

Legal basis for processing:

  • Consent (for analytics cookies)

  • Legitimate interests (improving Website performance)

  • Contractual necessity (responding to enquiries)

Cookies and Tracking

The Website uses cookies and similar technologies:

Essential cookies:

  • Required for the Website to function correctly (e.g., Squarespace 7.1 Fluid Engine cookies).

Analytics and performance cookies:

  • Collect information about visitor behaviour to improve the Website.

  • Only set after you provide consent via the cookie banner.

You can manage or disable cookies via your browser or by visiting:
— aboutcookies.org.uk
— cookiesandyou.com
— youronlinechoices.eu

Sharing Your Data

I may share your personal data with:

  • Service providers (e.g., Squarespace 7.1 Fluid Engine, Google Analytics, Google Fonts, Adobe Fonts) to operate the Website.

  • Legal authorities if required by law or to protect my rights.

Third-party providers are contractually obligated to keep your data secure. Some data may be transferred outside the UK, with safeguards such as Standard Contractual Clauses in place.

Data Retention

I retain personal data only as long as necessary:

  • Contact form submissions: 12 months unless you request deletion.

  • Analytics data: retained in depersonalised form indefinitely.

Your Rights

Under UK GDPR, you have the right to:

  • Access and obtain a copy of your personal data.

  • Correct inaccurate data.

  • Request deletion of personal data.

  • Object to or restrict processing.

  • Withdraw consent at any time.

  • Request data portability.

  • Lodge a complaint with the ICO: ico.org.uk

To exercise your rights, email: hello@helenchhokardesign.co.uk

Security

I implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

External Links

The Website may contain links to other websites. I am not responsible for their privacy practices. Please review their privacy policies separately.

Changes to This Policy

I may update this policy from time to time. The effective date at the top will indicate the current version. Please check this page regularly for updates.